Bob's Discount Furniture

I purchased my bedroom set in 2016 with the Goof Proof Protection Plan. I filed a claim 2 days ago, one of the handles just broke off one day and there is no way to fix it yourself. It seemed odd that this would break off, the handles look pretty durable. I submitted the photos as I was asked to do, then I got an email that it isn't covered and hardware is an exclusion. What they preach in the store about the protection insurance is FALSE! I highly suggest not purchasing your furniture from them, sadly cheap quality and they are quite dishonest, not worth it!