Bob's Discount Furniture

Hello My name is Althea Haygood. I have been purchasing items from your store in
Wilkes-Barre, PA. However, I been trying my best to solve my issues with your company. I have a sofa that's damaged. I'm very upset with the outcome! I filed a claim.. No action done! But, credit $644.78 I believe. However, I went to your store in Wilkes-Barre, PA. My understanding from your salesmen that this items is no longer in stock! But I can pick out another sofa. Ok, here's the problem! There's no sofa there to match my love seat! I would like to be whole again this is unacceptable! I need to purchase another set. That matches. That's the reason for insurance for replacing same items. I thank you. Looking for a reply