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CB Dental Services Aspen Dental 29 Bear Creek Blvd, Wilkes-Barre Township, PA, 18702, US
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Aspen Dental
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Aspen Dental

29 Bear Creek Blvd, Wilkes-Barre Township, PA, 18702, US
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2 complaints
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7:30 am - 7:30 pm
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7:30 am - 7:30 pm
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2:48 pm EDT
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Aspen Dental - Improperly made dentures, Extraction of healthy teeth, Wrong treatment plan

Aspen dentist said I needed root canal. I inquired about dental implants.

Oral surgeon removed all of my bottom teeth, including healthy ones!

He inserted two posts to hold dentures. I did NOT want dentures!

After several visits over a year later, I was given a temporary denture which was too big and didn't fit. After another several months, I was given a permanent denture. It never fit well, and I was sick of going for "adjustments". My mouth is always sore because the two posts inserted in my lower jaw hurts my tongue.

I can't chew properly, and I have developed a lisp when I speak.

Due to not having the bottom teeth and unable to chew, I developed inflammation in my stomach and irritable bowel syndrome. Now, I have several hundred dollars in medical bills due to not being able to properly chew and digest food. I have paid several thousand dollars to Aspen and they won't return my calls. I am 68 years old, retired, on Social Security. Why does Aspen Dental treat senior citizens so badly? There are several hundred complaints from patients who received poor care and unusable dentures!

Desired outcome: Refund for dentures and compensation for physical pain and emotional distress.

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5:11 am EDT
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Aspen Dental - dental care & dental malpractice

My experience with Aspen Dental of Wilkes-Barre, PA was the absolute worst experience that I've ever had with any dentist or dental network.I literally almost died because of a misdiagnosed abscess tooth that was missed by one of their traveling dentist and one of their on-site dental assistants.

I ended up in the emergency room (ER) and then admitted into the hospital for days three days after a visit to Aspen Dental of Wilkes-Barre, PA. I ended up in the hospital due to an infection that spread throughout my body because of their negligence. I have 5 doctors from the Geisinger Health System of Northeastern and Central PA that are aware of this and are blaming the entire horrible situation on Aspen Dental and their staff. Aspen Dental of Wilkes-Barre PA also violated HIPAA laws while I was there.

Because of their lack of care, concern and ethics I was able to view and see another patient's personal information; including their full name, address, social security number and medications that they were taking. This all happened during the week of February 1, 2016.

Please, whatever you do, do NOT go to Aspen Dental.They will mistreat you from a medical standpoint, they will violate your privacy and you could potentially end up in the hospital fighting for your life due to their negligence and incompetence.

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TinaT
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Aug 28, 2016 5:02 pm EDT

I'm so sorry u were treated inappropriately. I'm glad you are ok, did u seek a attorney's advice regarding the miss diagnoses . I was a dental assistant for aspen, so I totally get it more than u know, if u have questions please email me. I work for a company who helps people like yourself.. Attorney 24/7 for a small fee a month, see if they can help u in some way. I did and I'm getting help now. Good luck to u, glad u are doing better.

tina.tackitt@harvardbenefits.com