M@C Discount

I purchased this item as an open box item. It should've been tagged under the damaged items. The whole mechanism where you add the attachments was pushed inside of the machine. I tried to reach in to try to pull it out and there was still a banana from the previous user. So disgusting! Does anyone even look at these items before posting them? I also was told if I purchased something that I was happy with to post it as a positive review and I would get 25 dollars towards a future purchase. They have acknowledged my review but still no money in my account. Very disappointed customer.