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CB Auto Parts and Repair Stores The Pep Boys 6200 Stenton Ave, Philadelphia, PA, 19138, US
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The Pep Boys
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The Pep Boys company logo

The Pep Boys

6200 Stenton Ave, Philadelphia, PA, 19138, US
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10:48 am EDT
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The Pep Boys - Bad customer service

My car would not start. I took it to Pep Boys on Stenton avenue on 12/22/22. They installed a new battery. Two weeks later it would not start. I took it back and they installed another battery. Two weeks later it would not start again. I took it back, they said I needed a alternator. They installed a alternator and a new battery. About two weeks later the car would not start. I took the battery back, The manager refused to give me a refund.

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