Home Depot reviews and complaints 1
View all 2384 complaintsHome Depot - Dryer, delivery and customer service
My husband and I bought a dryer last week at a local Home Depot. The sale person was very nice, we bought a washer from him earlier this year. We set up our delivery for a Saturday, January 22, 2022, as my husband had dialysis M, W, F and I have radiation treatments 5 days a week. I got an email Friday evening stating that our dryer would be delivered Saturday between the hours or 3 and 7. I called about 6:15 and was told there were 3 other deliveries ahead of us. I then talked to the delivery company and was told they could not deliver at all on Saturday and the earliest they could deliver it would be Wednesday, January 26th? I was told by customer service that the delivery truck broke down and they overbook deliveries. My order # is H4120-199762. I would like to speak to someone in person about the compensation I am going to receive for this inconvenience. This is by far the worst customer service I have received in a long time and will not buy another product from Home Depot.
Desired outcome: Partial credit or credit on my Home Depot credit card.
Latest Home Depot Reviews
6 month door installation Home Depot does not value my time or me as a customer Mixed Experiences with Home Depot Canada A Reliable Source for Home improvement items Homewood home depot store managerGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!