Red Robin reviews and complaints 1
View all 218 complaintsRed Robin - A coupon for another salad.
This happened today 3/22/2022. I placed called in at 12:30 pm and placed an order for a Southwest salad to be picked up at 1:30 pm. I arrived and went inside to pay for my order and was told that I would need to wait for about 10 minutes because they were a little behind, so I went back to my car. The strange thing is that there was no one else in the parking lot for the pick up orders, and the rest of the parking lot was fairly empty, too.
My salad eventually was delivered to my car 20 minutes later than the pick up time. I decided to not to complain about it, until I opened the salad. It was in a styrofoam container and it had been filled UPSIDE DOWN. Someone actually made the salad in the lid and then covered the bottom of the container over the top. If I would have opened it that way, the salad would have completely fallen out. So, I opened the container the right way and the salad dressing, chicken, jalapeno bites and avocado were all at the very bottom. I just could not believe someone couldn't see that they were filling the container improperly.
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