AutoTrader reviews and complaints 1
View all 29 complaintsAutoTrader - Davis Stanley didge/jeep, Tony Reasner general manager
Tony Reasner General manager of David Stanley Jeep is a liar and a crook!
Beware!
I Purchased 2020 Jeep from David Stanley Dodge Tony Reasner General Manager advertised on Auto trader call Cash wired to dealership to be shipped to the West Coast. Was promised Vehicle to be fully checked and detailed car with no problems in writing. Car was not touched and was shipped and delivered completely filthy without any master main remote/panic key. Was given One spare key that just manually opened the door. I immediately called Marcus and Brannon the salespeople to no avail and then wrote a 2-page letter to them with my complaints to no avail. I then called sales and general manager Tony Reasner at least 10 times with no response. Finally, General Manager Tony Reasner called and said tough luck. I am not paying for detail nor am paying for nor sending you the Master Remote/Door and Panic key that cost $267.50. What car comes without 1 Master Remote key? Total rip off. Terrible Service, they do not respond - They completely misrepresented delivery and did not do as agreed and they did not even provide a master remote/panic key. Once they had my money, they could care less of providing a vehicle with any support as promised. Words cannot express how angry I am at this rip off.
Tony Reasner is running a circus. They have a horrible service team and care nothing for their customers, they are lazy and just plain idiots. Don’t go to David Stanley unless you are accustomed to dealing with idiots, otherwise you will be frustrated.