ACME Markets reviews and complaints 1
View all 144 complaintsACME Markets - manager treating customers disrespectful
My friend and I went to do grocery shopping this afternoon, Sunday February 23rd around 2pm. My friend was infront of me and I was next in the line. My friend was buying beer so the cashier asked both of our IDs. I had my passport with me and the cashier said she need to check it with the manager. I was surprised as what to check in the passport? Then she said last time she sell beer to someone over passport she got yelled at so she want to make sure this time she won't. The manager was not a friendly guy at all and he checked my passport and asked when is my birthday. I was annoyed by his question as it's already there in passport and when IDing someone you just check the photo and age. You don't interrogate! I never had to face this kinda situation even at the airport while clearing immigration but this guy is acting like he's police or homeland security. I anyway told my birthday. Then he asked me "is this really your birthday?" Then I asked him back why don't you check the passport, the photo and birthdate is there. Then he asked me again, "I know, but is this really your birthday?". I wasn't sure where he was trying to go with that and I got really angry. He was trying to be a racist and try to be difficult unnecessarily. I said to him "Can you please hand me over my passport! And [censored] this [censored] I'm not buying anything!". Then I walk pass the cashier leaving all my grocery at the counter and this manager sold the beer to my friend. Isn't he suppose to NOT SELL THE BEER? Because he didn't trust my passport? It didn't make any sense! All that drama is for NOTHING? Just to show off his powers and be a racist?
I am very disappointed and not pleased with the service at Acme fresh market No. 11, Tallmadge.
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