Home Depot reviews and complaints 1
View all 2384 complaintsHome Depot - Customer service: offended and slandered
July 1,2023 female home depot employee repeatedly announced aloud calling me "crazy" while on the clock and also while off the clock. July 8,2023 Chad advised me, he will deliver message to Tiffany to contact me about a remedy and reassurance that the event will not take place again pertaining that particular employee. July 18, 2023 I called and was connected to Tiffany. Tiffany said Chad delivered no message of a 'return call request' but yet she proceeded to discuss the matter with a negative attitude regarding the remedy sought for such an offense. Tiffany became irate and spoke repetitiously in an offensive manner, mainly about how she won't tell me how the employee whom made the offense was addressed and corrected, for my safety concern, as well as she kept repeating she not going to remedy the situation with myself, which seemingly lead to Tiffany becoming argumentive and at Tiffany's decision, she hung up on me, which meant to me at that moment that she is not concerned with customers safety, in which that's a slogan that home depot supposedly promotes. Chad said he delivered the message to Tiffany and that he will speak to Tiffany about what she said regarding himself not delivering the message of a requested return phone call placed before her to be made to me. I have received no contact as of to this date July 21,2023.
Desired outcome: Remedy: full refund of $274.24 issued back to the credit card charged in the rental department, from the combination of July 1 $138.68 and July 7 $135.56.
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Hi B.
I'd like to assist but the request to refund rental charges, without the details of such charges, make the request nearly impossible.
If you'd like to provide details, please do so.