CVS reviews and complaints 1
View all 3328 complaintsCVS - Controlled medicine improperly filled
My prescription. for IC OXYCODONE 10mg 1 every 6 hours 120 count was not filled properly as I only received a 30 count. Once I was at home I noticed that my prescription was not filled correctly and had to go back to CVS and speak with the pharmacist. After he looked at the prescription he claimed a technician put the wrong count into the computer? This is a controlled medicine and only the pharmacist should be in charge of filling such not a technician. He (Joseph M Maceyak) the pharmacist at CVS took back the 30 count prescription refunded my credit card then filled the120 count prescription properly and I paid for it.
Had I not checked my prescriptions once at home I'm willing to bet I would have had been screwed because of the prescription being a controlled substance and who knows where the 90 missing pain meds may have went had I never caught the pill count missing 90 pills?
Desired outcome: I intend on reporting this to CVS & Hipaa
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CVS corporate is causing this through pressure to perform at levels that were possible with twice the hours and staffing, previously.