Family Dollar reviews and complaints 1
View all 2306 complaintsFamily Dollar - Face mask protocol
On December 21st at approximately 6:pm I entered the Family Dollar store located in Bethel, Ohio 45106. First of all I am a Honorably Discharged disabled Vietnam veteran. I have stage 3 emphysema and I'm not able to wear a mask for respiratory reasons as stated in the face mask mandate issued by Ohio Governor DeWine. After a few minutes one of your male employees approached me and insisted I wear a face mask. I tried to explain to him I wasn't required to wear one according to the Ohio mandate. He replied, "Oh, they changed that today", which I knew they hadn't. I told him he needed to read the mandate. He still insisted I leave the store immediately which was a total embarrassment to me., not to mention my girlfriend. I left the store and started to call the police and file a report in case I decided to pursue legal action.
Desired outcome: This individual should be released immediately from your employ and the other store individuals should be briefed on how to handle these incidences. I expect to hear from somebody in your organization immediately.
We have received your comment. Thank you!