Mr. Tire reviews and complaints 1
View all 224 complaintsMr. Tire - Service
Went to Mr Tire to make an appointment on Tuesday 9/15/20 to bring our 2014 Chevy Cruze in for an oil change and to have the brakes checked. Dropped the car off Wednesday evening 9/16/20 for our 8am Thursday appointment. My wife had a out of town doctors appointemt Thursday morning. I stated we should be back in town between 1pm-3pm Thursday. Mr Tire called me at 1:30 asking which Cruze was mine? They had two of them. They were just getting ready to pull our car in for the service. At 3:30, we were returning to town and call to check on the car. Was told they were swamped and just now getting it in. We had an 8am appointment. I told them not to bother. Spent all day at the hospital, out of town, was counting on our car being finished and wasn't even started. Why did I both to make an appiontment when all the walk in traffic was waited on first? Will not use their services again. VERY POOR BUSINESS PRACTICE.
We have received your comment. Thank you!