Citizens Bank reviews and complaints 1
View all 401 complaintsCitizens Bank - Rude teller
I'm getting real tired of the bad attitude of a teller at the lakemore branch. Her name is Kendra. I pulled up to the drive thru and asked that the money I was sending in be converted to $100 bills. She said in her normal I own this bank tone of voice "well do you have an account with us?" yes I do I answered. She then asked me my name which I gave to her. She didn't look it up to see if I was telling the truth she just wanted to be her normal crabby self. This kind of thing isn't the first time she's acted this way. She can ruin a good day quickly. I was under the impression that a licensed banking institution had to exchange american money denominations as long as it was american money without having an account with them? Evidently Kendra hasn't heard about this?
Latest Citizens Bank Reviews
Customer service over a phone GAP insurance refund, Online and Mobile Banking Forbearance, loss mitigation, loan modification, chairman's office, Tonya Lariviere Loss mitigationGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!