Regus reviews and complaints 1
View all 716 complaints
Replied
Regus - Inflexibility in Rent Payment date request in view of Corona Virus closed down of office in New York City.
Regus Account# 155670
Invoice# [protected]
Payable: March 31, 2020
We requested today our Regus Manhattan Sales Manager, Michael Calabrese, to give us a a few weeks deferment on the rent payment as our office and that of all our customers are closed by order of New York State for indefinite period. This has put our accounts receivable, and actually our whole accounting in a tail spin.
The answer was an unapologetic "NO", with a scuttle demand that rent to be paid on time without fail.
This is so unbecoming of a large company like Regus, working across the globe.
The complaint has been investigated and resolved to the customer's satisfaction.
We can appreciate that you have unforeseen challenges during this unprecedented time. This is new territory for us all; we want to help and are working on finding solutions.
If you are experiencing financial difficulties, we will endeavour to provide assistance. We are urgently working on a programme to provide support and will come back to you in the nearest future with more details.
We’re finalising the process now and will get back to you.
All the best,
Your Regus Support team
Latest Regus Reviews
Sour customer experience, won't avail Regus's services again Regus Toronto review: refund of retainer balance Read your lease contract very carefully before signing Okay Service More expensive than it seemsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!