Lucille Roberts reviews and complaints 1
View all 62 complaintsLucille Roberts - Illegally charging credit cards
This gym repeatedly charged members during the pandemic while the entire NY
State was on lockdown. They kept changing the amounts to avoid being flagged by credit cards. I requested a cancellation and sent a letter which is what the rude staff instructed me to do. I was charged again and again. They deny they received my letter of cancellation, while I have a screenshot of the date it was mailed. They charged me a random amount Jan 2021. There is no manager to speak to. Someone needs to file a class action suit against this company. Terrible and illegal!
Desired outcome: Class Action Lawsuit
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