Menu
CB Retail Stores Walgreens 15 Coleman St, Chatham, NY, 12037, US
Walgreens company logo
Walgreens
reviews & complaints
Walgreens company logo

Walgreens

15 Coleman St, Chatham, NY, 12037, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 9:00 pm
Sun
8:00 am - 6:00 pm
ComplaintsBoard
L
10:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walgreens - Customer service

I visited Walgreens in Chatham, NY. I have only been their 2-3 times. The last time was today, April 28, 2021. I used to be a regular customer of the Rite Aid, which was at the same location. When I have shopped at Walgreens at this location I have been repeatedly treated poorly by employees. The first time I tried to shop there, I was stalked around the store; and then talked to like I was a criminal by the male checkout person who appeared to be a manger. He took my ATM card, "looked at it" several times then repeated my name back to me 3-4 times in a hostile, angry manner. I'm a small woman and it gave me the creeps. Today, I had staff stalking me around each aisle as I shopped. The first time I tried to shop there, I was stalked around the store, and then talked to like I was a criminal by the male checkout person who appeared to be a manger. He took my ATM card, "looked at it" several times then repeated my name back to me 3-4 times in a hostile manner. I'm a small woman and it gave me the creeps. In two different aisles, two individuals crowded into my way on purpose, blocking the items I wanted to look at. Meanwhile, I wasn't doing anything unusual. After being stalked around the store for no apparent reason (the items were clearly visible in my car) — a woman at the checkout treated me poorly. After repeating my name in a hostile manner, she then asked me an intrusive and just bizarre question, totally unrelated to anything to do with my purchases. She asked suspiciously and in a gossipy manner about what I had been doing before I shopped at the store that day (as if I was out robbing banks or something?) It was disconcerting. She had no business violating my privacy. Is this how Walgreens trains its employees? I'm a normal, plain-looking woman. As matter of fact, I did very boring things before I went to Walgreens — and the kind of extreme profiling condoned by Walgreens is probably a civil violation. I understand the need for security, but Chatham, NY is not exactly a high-crime area. It is offensive. Your staff act like stalkers toward their own neighbors. Never setting foot in your store again.

Desired outcome: Stop stalking and profiling decent customers.

Read full review of Walgreens
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.