The UPS Store

I mailed a $10, 000 Rolex from this store on approx 10/1/19 to a person who purchased it from me via eBay. The incompetent owner of the store was adamant about seeing the watch that was being sent, right after that I had a strange feeling. Low and behold by 10/4/19, the watch went "missing" in Kentucky at a UPS warehouse after it was scanned in (likely story). The gentlemen buying the watch did not want to pay for the insurance and insurance is very expensive via ups, cutting into my profit. I took it upon myself to insure it for $5000...Fast forward 1 month and this issue is still not resolved! The UPS Store owner shouldn't be employed by a dog walking service let alone be allowed to run a UPS Store. Every time I call her for an update she seems to have just received one but doesn't bother to call me/ follow up! UPS Corporate should be out of business for gross negligence, fraud/ theft and even further incompetence! How does a boxed package that's being sent 2 day air go mysteriously missing in 2019?!?! I've called UPS corporate at least a dozen times only to be left at the mercy of [censored] after [censored] who can't seem to find a supervisor that can further assist me! I'll be taking legal action against all parties involved because this was an inside job!