Foot Locker reviews and complaints 1
View all 115 complaintsFoot Locker - irv (store associate)
Today I returned sneakers I purchased from this store on September 4th 2019. I purchased sneakers for my son on this day in which he tried on in the store. That day they felt fine on his feet but when he went to wear them the next day they felt right on his feet around his toes so he would not wear them. So yes he put on twice once in store once at home. He never wore them out of the house I made him put in box so we could return them for money back. Today I finally had time to return them and when we went to the store the person you had working refused to return them for my hard earned money back on my debit card. I told Irv that my son never wore them out of the house I have no reason to lie to anyone especially this person who I never met. I paid my hard earned money on these sneakers that he never even got to wear. I asked for a return in my funds not a return in store credit. He refused to give me my money he said there wear scuffs on them in which I couldn't see. I'm not happy at all about this I would really like my money back to be able to take him to a store that he chooses to get a new pair of his choice. I told him I was calling to turn him in he has no rite to tell me my son wore these sneakers outside let along in the house. He could not wear them at any point due to them not fitting and hurting his feet especially this toes. I would like my money back please for these sneakers not a card for returned merchandise. I don't make a lot of money and that money I could have used to feed my children tonight. Now they have to go hungry because he refused to give me my money back for sneakers he never even got a chance to wear. But obviously he's being accused of wearing them. Please get back to me as soon as possible I would appreciate it greatly. Money I don't have is now useless because of a person that knows nothing blames him on wearing them when he didn't. Thank you Tammy Gonski [protected] 6 Hudson #2 avenue, green Island NY 12183
[protected]@icloud.com I ha e a receipt on my email that says when I purchased these sneakers also.
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