Dollar Tree

Patricia Lawson
[protected]@yahoo.com
April 5, 2020
Dollar Tree
To whom it may concern,

I've been a frequent shopper at Dollar Tree since 2013. I enjoy shopping and finding great treasures in your store. Unfortunately, I have a complaint regarding an employee at my neighborhood store #1595 located on South Rainbow Blvd suite 101, Las Vegas, Nevada [protected].
On April 1, 2020 I was shopping at Dollar Tree. When it was my turn to purchase my things, I asked the cashier if I could make a purchase and make an exchange as well. I had the return item and receipt in my hand. She misunderstood what I said so I repeated myself. She snapped at me saying "Well, I didn't understand what you said". She also gave me a mean long stare. I was quietly taken back from her reaction because it was a simple misunderstanding. I left the store disappointed because I didn't deserve being treated so coldly.
Another reason why I am writing this complaint is because I have witness her react this way toward other customers 3-4 months ago. This is unacceptable. She shouldn't be allowed to treat us customers so rudely. I was contemplating rather to shop at another store but, this is my neighborhood store and I will continue to shop here. I will not endure nor witness this type of behavior any longer. Her unprofessional demeanor needs to be address as soon as possible. Thank you for your help.

Concern Customer,
Patricia Lawson