Home Depot reviews and complaints 1
View all 2384 complaintsHome Depot - Products and management
Over the last 2 years I have been remodeling my home. In only 2021 alone I've spent over $25, 000. Due to covid, home materials have been trickling in sporadically (understandably). However, I did purchase I farmhouse apron sink 7 months ago and only recently received last week my $6, 000 dollar cabinets (after 2 months of manufacturer problems - Hampton Bay).
Monday we looked at constructing the sink with the base but they don't match. Yesterday, in speaking with our local Home Depot Manager in Roswell, NM, he was rude and unhelpful even though we explained our situation - the sink base being discontinued. And he refused to except our farmhouse sink back in exchange even though it's still in box and shows in our "pro" account as a purchase. His response was to buy another non-matching base for another $800+ tax.
A new sink would cost less than $300 or the cost of another non - matching base could be purchased at Lowe's less than the price quoted by Home Depot (70 or 90 miles away). I'm currently a very dissatisfied customer and wish this situation resolved immediately.
Cinder Urban or Ben Aragon
Roswell, New Mexico
[protected] or [protected]
Desired outcome: Allow the return of farmhouse apron sink purchased in March and Management training working with public.
Latest Home Depot Reviews
6 month door installation Home Depot does not value my time or me as a customer Mixed Experiences with Home Depot Canada A Reliable Source for Home improvement items Homewood home depot store managerGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!