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CB Fast Food Chains Burger King 3221 Coors Blvd NW, Albuquerque, NM, 87120, US
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Burger King
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Burger King

3221 Coors Blvd NW, Albuquerque, NM, 87120, US
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1 complaint
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Website
www.bk.com
Phone number
+1 (505) 352-3722
Category
Fast Food Chains
Working hours
Mon
5:30 am - 12:00 am
Tue
5:30 am - 12:00 am
Wed
5:30 am - 12:00 am
Thu
5:30 am - 12:00 am
Fri
5:30 am - 12:00 am
Sat
5:30 am - 12:00 am
Sun
5:30 am - 12:00 am

Burger King reviews and complaints 1

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1:16 pm EDT
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Burger King - Mobile app, unhelpful employees

I was in front of the Burger King at 3221 Coors Blvd, Albuquerque, NM and I put in a mobile order. When I pulled in and gave the order they told me that the mobile order was routed to a location 5.5 miles away. I asked if they could fill it and they said no, they didn't have access to it. Really? If McDonalds routes to a different location, they can easily reroute it to the location you show up at. Why would your mobile app route my order to a place 5.5 miles away from where I'm at (in front of a BK)?

I asked to talk to a supervisor and they were very rude and short and unwilling to help in any way so I had to drive 5.5 miles out of my way to pick up my order.

Desired outcome: Fix your system and talk to the employees who were unwilling to help me.

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