Dunkin' Donuts reviews and complaints 1
View all 543 complaintsDunkin' Donuts - building hazard
Good Morning, I wanted to contact you regarding an existing building hazard which is getting progressively worse. I come to this Dunkin almost daily the store is well run the staff is excellent, the manager Matthew is sharp and professional and does a great job. The complaint is in regards to a ceiling leak located both in and in front of the restrooms. This leak has been getting worse and worse as evidenced by the ceiling tiles now turning brown and mildewed. I believe this leak is due to the roof top central air conditioner because in addition to the leaks inside the building there is a hose a inserted into the drain pipe directing a substantial amount of water into the parking lot. There are several huge puddles of standing water . Aside from cosmetically unattractive people are slipping on the wet tile floors in front of the restrooms and the ceiling tiles are sagging badly and will certainly collapse soon with the possibility of hitting someone in the head. I've discussed this with the staff but clearly this is a corporate matter so perhaps you can get them involved. Best Regards Jim J
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