Goodwill Industries reviews and complaints 1
View all 466 complaintsGoodwill Industries - Product id: 5753077
I won the subject item, a carved painted Stone Face Mexican Pin. The listing did not disclose nor describe any damage. Likewise, the pictures provided in the listing did no show any damage either. However after winning the bid for $43.00, plus shipping charges of $12.07, Handling charges of $3.00 and additional tax of $3.70 for a total of $61.77, I received the item Sunday morning, December 26. To my dismay, when I opened the package, I immediately noticed that a chunk of the stone (the size of a standard Bayer aspirin or larger) comprised of lower lip and chin is missing. I firmly believe this damage is easy to spot and should have been listed when the item was put up for sale. I, therefore, demand that you void this purchase and I will ship the item back to you. Btw, I have been unsuccessfully calling the phone number listed for your store, [protected]; daily since I received this item.
Desired outcome: I demand a refund
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