Wawa reviews and complaints 2
View all 688 complaintsWawa - Burger
Bought burger went to eat it less the 5 minutes after buying it and it was cold like it had been sitting out wasted my money on it and had no lunch bought at 9pm a girl with blonde hair brown roots made my burger really frustrating to buy food and then not be able to eat it and to have to throw away burgers should be made as you order and the store was not busy at the time so no excuse not to make a fresh hot burger
Desired outcome: Don’t serve burgers that are not freshly made or cold
Wawa - Extremely rude employee
This morning, Feb 23rd 2021, I went to my local wawa to buy coffee. When I got to the register, I held my phone up to show the rewards code. The woman that was working at the register could not get her scanner to work and so rudely said "hold your phone steady! Hold your phone steady!" I said "I am!" She then grabbed my phone from my hand and still could not get the scanner to work! She then proceeded in banging the scanner down on the counter and it did finally scan my card. She was SO rude and mean and I said "see it WASNT my fault!" And she replied "Well it wasn't mine either!" I walked out and do not want to go back there again because of her. I dk her name but she was an older woman with long darkish hair with some red in it.
Desired outcome: Speak to her about her customer service skills
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