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CB Online Shopping QVC 100 Qvc Blvd, Rocky Mount, NC, 27815, US
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QVC

100 Qvc Blvd, Rocky Mount, NC, 27815, US
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7:50 am EDT

QVC - Return was made almost impossible and not refunded

I tried for weeks to send a return to QVC. When I would email or chat with them, I was given the run around that there was a glitch in printing a return label.

Finally, I was able to talk to a very nice woman who told me that I would receive a return label in the mail in two weeks' time. How insane is that?

I asked her if I would be charged because I was not able to ship my return back within the time limit. She told me, no I would not because I had contacted QVC.

I did not receive a return label.

I packaged my return myself and paid shipping on my own.

I have never received credit for this order return.

I consider this a scam and QVC will never receive my business again.

TY for any help with this.

Desired outcome: Complete refund of product returned and shipping

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11:57 pm EDT

QVC - Philips sonicare expertclean 7700 toothbrush with/ uv sanitizer

On 5/27/2021 I was watching the qvc, tv show and the host and hostess brought out the philips sonicare toothbrush with sanitizer. They were offering the toothbrush unit for $99.00 and told the audience that the company that manufactures the unit (philips) was offering a $20.00 mail in rebate. I bought the toothbrush unit and put it on my qvc card by synchrony bank that same night. Today, may 2nd. I received a package from qvc containing the toothbrush unit and a rebate form for $20.00 from the philips company, the promo code was 20-20781. The expiration date to mail in the form is june 30, 2021, but under conditions for the offer: the sonicare toothbrush must be purchased between september 1, 2020 - april 30, 2021. This rebate is expired! Qvc was either lying or made a mistake on the dates of this rebate. The did this on tv in front of a national audience and they sent me a rebate form that is expired and useless. I feel that I was mislead and cheated out of $20.00. I called the philips company, rebate department and they will not honor the rebate. Please help me. Qvc's customer service phone number is: [protected]

Desired outcome: An apology from QVC and a check for $20.00

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