Menu
CB Restaurants and Dining Texas Roadhouse 103 Moosehaven Rd, Jacksonville, NC, 28546, US
Texas Roadhouse company logo
Texas Roadhouse
reviews & complaints
Texas Roadhouse company logo

Texas Roadhouse

103 Moosehaven Rd, Jacksonville, NC, 28546, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
12:00 pm - 9:00 pm
Tue
3:00 pm - 9:30 pm
Wed
3:00 pm - 9:30 pm
Thu
3:00 pm - 9:30 pm
Fri
12:00 pm - 11:00 pm
Sat
12:00 pm - 11:00 pm
Sun
11:00 am - 9:30 pm
ComplaintsBoard
R
3:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Texas Roadhouse - Service / food

I toke my granddaughter to Texas Roadhouse today for her 22nd birthday. First of all, we. Called ahead since had party of 9 but only 8 showed up. We received our drinks shortly after being seated an hour later finally waitress came back take our order. I understand it was busy but during wait had to ask for refills while numerous times watched waitress standing with another waitress talking and not being attentive to any customers. We finally received our food which was correct as ordered. The waitress fund out today was my granddaughter birthday then ask her what she wanted as dessert for her birthday which didn't know we had to pay. I understand singing happy birthday and giving a dessert but please next family that cme to celebrate their families birthday let them know ahead if a dessert is suggested for the birthday that it will cost them. Small brewniecosting over 7 dollars is ridiculous. This is the first time our of years Texas I Jacksonville opened I've had to wait this long and had to pay for something suggested. I will never celebrate another family birthday and if I do I. Will bring the a brownie at no cost.

Confidential Information Hidden: This section contains confidential information visible to verified Texas Roadhouse representatives only. If you are affiliated with Texas Roadhouse, please claim your business to access these details.

Read full review of Texas Roadhouse
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.