Radio Shack

On 7/6/11 at 5:50 pm I had called to the store I asked the store attendant if they had any of the HTC 4G Evo Sprint Cellphones in stock. The attendant responded that yes we do have plenty of them in stock I stated that I was on the way needed 2 phones it would take me about 30 minutes to get there he said no problem. Well I made that 30 minute drive I got to the store about 6:20 pm. Upon entering the store the young man asked if he could help me I stated yes I was there to get 2 HTC 4G Evo Sprint Cellphones he asked me for my information so he could check my eligibility status on my account & was I the account holder. After I had given him all this information then he walks in the back of the store then he comes and said we don't have any other phone the 2 phones that we had I had to ship them out already they just left on the truck. I said but you told me you had plenty he said 2 phones were plenty to him but they were gone so it was nothing he could do. The manager stated that she shipped them out earlier this morning or maybe it was just a miscommunication. I usually shop regularly at your stores but this here has stopped me from going. I feel that this is very poor customer service and how would you feel if someone had taken you through this rat race. This was total humiliation and your staff made me feel like a idiot in front of other customers in the store by constantly stating that they did not say anything to me on the phone.
Yvette Hurdle [protected]@gmail.com