Aspen Dental

I took my son for tooth pain they did some

x rays and said he needed a root canal but would need to send me to an office an hour away because they couldn’t do it at the current office. They also said he would need some deep cleaning over several appointments. We applied for care credit at which time they charged me for the root canal and future deep cleaning appointments. Not happy about being charged for services I had not received but they said that is how we do it. After driving to the other office they informed me they would not be able to do the root canal and needed to send us to an orthodontist. We went back to the original office for the deep cleaning at which point the dentist spent maybe 5 minutes supposedly deep cleaning his teeth. I decided we were going to go somewhere else since I felt like they were just tossing me around and not really being honest, or giving the best care. I canceled my future appointments and got a refund for the root canal but they only partially refunded me and still owe me for visits we did not go to. I do not recommend Aspen Dental. They seem to just want your money and are rude if you try to question if what they are doing is truly the best option. No need to charge for services before they are given if you don’t intend to steal money from people.

Had several teeth removed and had a temporary partial with obe less tooth than needed and will not get a permanent partial until I have a deep scaling done at an extra cost! I have not been back. I also would like to complain about the financing, if you are late with a payment for one there is no grace period and two they charge $ 38.00 every time you are late. So much for helping the less insured or people with no insurance.