Reviews and Complaints

I placed an order on the jack app to pick up it was late after midnight but hey when ur craving the box anytime is fine. I had just placed my order for them to begin making it unfortunately the night went downhill quick. Was walking out the door with my puppy/child and she got really sick🤮🐶. I new I wasn't going to be able to leave to get to the restaurant so right away I called them. No answer so I tried again and again. Tried to message them but I guess they choose to ignore their customers. So at that point I'm aggravated and couldn't understand why they weren't even trying to call me. I called
No joke 10 times. I messaged multiple times
Please do contact me. I'm just frustrated and they can't answer the phone so I could let them know what was going on. I've tried multiple calls and nothing
Thank you gena
[protected]
Please do contact me. I'm just frustrated and they can't answer the phone so I could let them know what was going on. I've tried multiple calls and nothing
Thank you gena
[protected]
Jack in the Box

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The Jack in the Box Guest Relations Team

I just want a person to contact me and refund my money. I couldn't even speak to any employees cause they couldn't be bothered I guess. But they sure didn't try to call me instead just jacked around I assume and thought oh well we will just charge her and not contact her and that's why I'm upset.