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CB Fast Food Chains Burger King 10890 W Florissant Ave, Saint Louis, MO, 63136, US
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Burger King
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Burger King

10890 W Florissant Ave, Saint Louis, MO, 63136, US
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7:38 am EDT

Burger King - Missing Chicken Nugget

I stopped at Burger King on my way home from a 12-hour shift. I ordered a bacon melt. 2 small fries and chicken nuggets. The bill was more than 16 dollars. I paid with cash. When I got home and looked in the bag there was no chicken nuggets. I called the Burger King where I purchased the food the employee, I spoke to looked up the cash register receipt. of what I ordered. said bring in your receipt and you can get the nuggets I told, her and I also looked for I did not get a receipt. She said Well I can't help you. That was two mistakes that the restaurant made not giving me what I ordered and paid for and not giving a receipt. I'm in St Louis Missouri. The address is 10890 West Florissant Mo.

Rosa Greene

2425 Cherry Ln

Florissant Mo 63033

Desired outcome: Refund

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2:25 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Burger King - Food dropped on the floor

I placed an order inside this establishment on 3/10/2009 and witnessed, while standing on frontline, an employee drop my bun on the floor, picked it up, got another one from a warmer, thought i didn't see, and commenced to make a chicken sandwich that i was purchasing for my daughter. I then asked him, was this supposed to be my sandwich and he made a snide comment under his breath to the effect of "man don't come up in here with all of that!" But he did throw the bun away. I then was appalled at the fact that if I didn't see this happen would he have served it to me not to my knowledge? There was a manager there that witnessed it all but didn't seem concerned about it at all. I continued to watch him fix my food from then on, and after he was done, I asked the managaer was she in fact the manager, she stated yes, and I told her of my issue and asked her for corporate's phone number. She gave me the name Tracy and the phone number [protected]. I called that number on 3/29/2009 and left a message but have yet to receive a call back. The employee's name began with "D" and was something like Demetrius and they called him "D." I would like someone to contact me as expeditiously as possible concerning if this person will be reprimanded or not and how I will be compensated for the matter or if I should find another way to proceed. Thank you in advance.

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sketchjet
Greenville, US
Jan 09, 2010 6:51 pm EST

No, you will not be compensated. Jeez, he threw the bun out, didn't use it. Get over it. Cry babies like you are why this country sucks.

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