RushCard / UniRush reviews and complaints 1
View all 293 complaintsRushCard / UniRush - service/unauthorized
On August 15th, 2019 there was an authorized charged for $98 from Lulumon.com. My current card was deactivated and I was told I will receive a new card within 10 days and if I want a new card sooner I would have to pay a $35 fee. I think it's totally unfair to have a customer whos been with the company since 2004 wait 10 business days for a card let alone pay $35 to gain access to their money so they can basically live. I initially join RushCard because in was located within the United States making it easy to communicate and being understood. I do not expect anyone located in the Philippines to understand how urgent it is to have access to my money. It took me 3 calls to get me an dispute form because they had my email listed incorrectly. I will be closing my account after 15 years.
Latest RushCard / UniRush Reviews
Refusal to supply written correspondence Unreliable and Confusing: My Experience with RushCard Nightmare Experience with RushCard: Fraudulent Charges and No Customer Service Disappointing Experience with RushCard: Double Fees, Poor Customer Service, and Account Closure Issues Frustrated with RushCard: Late Deposits, Hidden Fees, and Poor Customer ServiceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!