Suddenlink Communications

Had an appointment scheduled for a technician between 8am-11am. Had door propped open and never seen a technician. Called suddenlink at 11am and they said the technician just left. If that was the case the technician didn't even try to see if I was home. The door was partially open and kids playing. He would have heard. I call it crap. Do not use suddenlink their customer service is horrible.