Menu
Write a review
File a complaint
CB Retail Stores 7-Eleven 11107 Grandview Rd, Kansas City, MO, 64137, US
7-Eleven company logo
7-Eleven
reviews & complaints
7-Eleven company logo

7-Eleven

11107 Grandview Rd, Kansas City, MO, 64137, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
L
2:33 pm EDT

7-Eleven - Charging different prices on cigarettes with or without a coupon

I've been buying Pall Mall Light 100's here for a long time, sometimes they take coupons off, sometimes they don't, sometimes some employees scan the cigarettes', sometimes they punch in the prices manually. The other day the day manager punched in the prices manually & charged me $10.75, no coupon entered, today I bought 2 more packs, the newer guy scanned them, with a coupon discount & charged me $8.50. This is the price I usually pay with coupon discounts. That's a big difference for the older guy to charge me over $2.25 more on the same cigarettes'. I hate being short changed since cigarettes' are so expensive anyway. They never give me a receipt. Can you check into this for me, I like the store because it's closer to home, but I don't like getting over charged with certain employees.

Desired outcome: Give me my coupons off when they're on the package

Read full complaint
Hide full review