Steak 'n Shake

I went to the sterling heights lakeside mall location for the first time in over a year my wife and I stop going because the inside service was so bad not once but everytime we went so we stop going well we went back saturday night about 10:30 pm went to the carry out window waited 7mor 8 min beep the horn never answered the speaker so I went to the window beep the horn twice three people there still never came to the window so I went in put my order in got two burgers and a grilled cheese three fry's and a large pop got my meal they had no caps for the pop so I got two med size got home five minutes later the fry's were ice cold and my wife throughout the grilled cheese it was so bad it had a bad smell of old oil there were five people there waiting in line to sit down for fifteen minutes the manager yelled at the worker telling him not to sit people down so they left i'll never go back in the maybe ten times we went there never had good service we go out to eat al the time this place sucks i'm sorry for complaining were done .