Walgreens reviews and complaints 1
View all 1820 complaintsWalgreens - Pharmacy
Pharmacy at 6 mile & Farmington rd, Livonia, MI. On 12-26-22 I realized that my prescription of statin drug was missing and they had refill my blood pressure medicine twice. The Pharmacist was so rude and kept insisting that I had already picked it up and they had me on camera. I asked the pharmacist how my insurance paid twice for a 90 day supply bp medicine and she looked in the computer and saw someone had written off the amount of second BP medicine.
She finally gave me my statin drug after over riding my insurance and making me so upset.
Previously I had instructed Walgreens not to have me on auto refill because we travel and they can't even get that straight.
I'm taking my business elsewhere.
Desired outcome: Employee's should be written up and have training on customer service.
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