Bob Evans reviews and complaints 1
View all 592 complaintsBob Evans - online ordering
I am sitting in your store waiting on my online order of 2 dinners my coworkers and I chipped in money to order for another co-worker who had recently lost a loved one. . I am spending over 75.00 on this food that I ordered early this morning when I arrived to work, and scheduled to have ready at 615 p. The time is now 645 and I have no estimated wait or anything as I sit and wait surround by delivery drivers from door dash. I can hear your wait staff complaining about the new Online Ordering and how they now have to 'deal' with that. Not only am I going to be VERY late delivering grieving people food but I also feel made to be a burden by ordering with your company. This is beyond ridiculous, I have ordered online and paid with my card, there is no cancelling my order now. Clearly some more help needs to be added to your staff for online deliveries, and I'm not sure I would be back as good as food and service usual is this was beyond embarrassing and disappointing.
Danielle Ammon
[protected]@gmail.com
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