Best Buy reviews and complaints 1
View all 1153 complaintsBest Buy - Store experience product recall refund
My mother and father purchased a dehumidifier25 pint some years ago, however recently discovered it was a recall, per Michigan laws in recalls we were able to return this defective item into the store of purchase for a full refund, I'm covered under consumers law and the guarantee act, However, the best buy store I tried to reach a remedy with refused to cooperate, they denied the return and would not even consider my inquiry ino these matters, this item is a fire hazard a defective item, which could have harmed me and or my family and home. before I take this any steps in resolving this issue I wanted to try ç reach a remedy thru the best buy location, I was treated poorly my issue was not addressed I was emberassed, my store experience was horrible
Desired outcome: To receive a full refund for this defective item that was sold to me and I only want to return it and recieve a refund
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