Crunch Fitness

When I was signed up for my membership, by a gentleman named James, I was interested in the personal trainer for $99, but as I told him, I am under a dr's care and would need clearance but didn't want to miss out on the deal. He suggested I sign up to lock me in at $99 but promised that I would not be charged until I am cleared by my Dr. I am only allowed to do walking and biking at this time and that obviously does not need a personal trainer. I have yet to be cleared by my Dr and may not ever. But my account was charged the $99 and I was told to bad I wasn't getting a refund by another gentleman named Cody. I feel that I have been mislead on the situation and am displeased at this whole ordeal. I have left several messages with James and he doesn't seem to want to return my calls to talk about this situation.