Assurance Wireless reviews and complaints 1
View all 651 complaintsAssurance Wireless - Assurance wireless androit l50 cell phone; ph.# [protected]. Complaint! My ph# [protected] @ 11695 griggs st. Detroit, michigan 48204.
5/5/19
Cell phone new replacement 1week ago activated by Assurance Wireless. I have a senior Citizen Snap Program agreement and am up to date with account acitivity. Complaint: This replacment phone is serviced through Assurance wireless. And I cannot make calls or text messages suddenly; 5/3/19. This is a replacment phone because old phone was defective and could not work properly all the time. The old phone was serviced through Sprint telephone services. The New replacement L50 cell ph I see is serviced through Assurance Wireless. When I try to Boot it up too use and make calls or text it will not load but will stop working. It will read No service and com.android.phone has stopped; close app. This is the only means I to make emergemcies phone calls. I am disabled and live alone. The phone is no good and just replaced as new to me. please reply this message complaint asap. fix it at your end as usual that I can use this phone or send another replacement ph. email address: [protected]@gmail.com
The complaint has been investigated and resolved to the customer's satisfaction.
We have received your comment. Thank you!