White Castle reviews and complaints 1
View all 384 complaintsWhite Castle - fraud
4/16/19 I visited your establishment to order 5 cheeseburgers and also a medium Sprite. Upon leaving the screen I quickly glanced and noticed I was being charged for 5 cheeseburgers and 2 separate donations. (Never was asked to donate nor do I know what it's for) needless to say I usually pay cash but instead gave my Visa as this didnt seem right. When I handed the gentleman my card he immediately said to a lady "he gave me a card" she then finagled with the register then gave me an itemized receipt. Short there after she handed me another receipt and stated there will show two donations on the first one I was handed so I could save money. My feeling are if I gave cash like I'm sure many due, this location will be missing out on a lot of could be profit! As a former businessman I felt it only right to let you aware of this activity/racket!
We have received your comment. Thank you!