Chipotle Mexican Grill

So I purchase a double chicken with tomatoes brown rice corn double chicken and cheese and when I got home my food was nasty my chicken was burned and the tomatoes have the core still on the tomatoes. I took it back and showed the manager she told me she was sorry about that and just gave me my money back and did not ask if she could remake it. the manager name was Yanira Romas.

This is the second time that me and my family went to this place and had bad service. they really need to clean it up if they want people to return there.