Menu
CB Auto Parts and Repair Stores Jiffy Lube 10602 Reisterstown Rd, Owings Mills, MD, 21117, US
Jiffy Lube company logo
Jiffy Lube
reviews & complaints
Jiffy Lube company logo

Jiffy Lube

10602 Reisterstown Rd, Owings Mills, MD, 21117, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 6:30 pm
Sat
7:30 am - 5:00 pm
Sun
8:00 am - 4:00 pm
ComplaintsBoard
P
1:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Jiffy Lube - Receiving in adequate work.

I recently went to Jiffy Lube in Maryland 10602 Reisterstown Rd, Owings Mills, MD 21117. I went in for a oil change on 9/13/23 and the next day on 9/14/23, my engine blew. My truck was 5 years old, less then 100. 000 miles and I have never had any issues before going to this establishment. When I called after the engine light came on I was told to bring it in. while on my why my truck over heated and wouldn't longer drive began smoking. I called Jiffy Lube and they two hours later and towed it to your shop. I was told that it wouldn't start and the manager would check it out the following morning because it was late. That next morning I called and was told by the manager that the person who did the work saw the leak but did not say anything. Now if thy were able to tell me that I needed filters and other preventative work why not tell me I had some kind of leak? When I questioned the manager about it he changed the story and told me that no one saw a leak. I had to rent a vehicle and go into another car note because of this locations negligence.

Desired outcome: This is my first attempt to a resolution. I need some type of compensation for what has happened to my truck, the rental I had to get. I'.. bite my missed work hours.

Read full review of Jiffy Lube
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.