Menu
CB Smoking and Tobacco Camel 1207 Francis Avenue, Halethorpe, MD, 21227, US
Camel company logo
Camel
reviews & complaints
Camel company logo

Camel

1207 Francis Avenue, Halethorpe, MD, 21227, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
ComplaintsBoard
C
5:46 pm EST

Camel - camel crush menthol cigarettes.

I have been a long time smoker of Camel Crush menthols. Over the last month+ The box has changed from Green to Black. TOO similar to camel Crush [Blue] . The only difference between the packaging is The Blue/Green [Crush] letters, which are barely noticeable to the cashier, and the customer. There is an Even 50% chance, that when I have cigarettes picked up for me by someone, that they will be the wrong kind, because "saying camel Crush menthol" to a cashier yields either of the 2 boxes. As result I have been stuck with the gross, un-desired Camel Crush [blue] at least 5 times in the last few weeks. When trying to return them for the correct brand, the cashiers refuse- stating they cannot accept them back (even unopened) . The packaging of these 2 brands needs to be addressed. I have already given up hope on the chance that I will receive the correct cigarettes whenever I send out for them and now, for these reasons I must consider trying out new brand cigarettes, because although I PREFER Camel Crush [green letters] cigarettes, I am DISGUSTED by the Camel Crush [Blue letters] cigarettes and it is just not worth that 50% chance I'll be dissatisfied/ disgusted after receiving the wrong ones.

I hope this gets addressed soon, I have wasted $30 so far.

Thank you in advance.

Read full review of Camel
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.