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CB Stuffed Toys Build-A-Bear Workshop 10300 Little Patuxent Pkwy Suite 2340, Columbia, MD, 21044, US
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Build-A-Bear Workshop
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Build-A-Bear Workshop company logo

Build-A-Bear Workshop

10300 Little Patuxent Pkwy Suite 2340, Columbia, MD, 21044, US
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Mon
11:00 am - 7:00 pm
Tue
11:00 am - 7:00 pm
Wed
11:00 am - 7:00 pm
Thu
11:00 am - 7:00 pm
Fri
11:00 am - 7:00 pm
Sat
11:00 am - 7:00 pm
Sun
12:00 pm - 6:00 pm
ComplaintsBoard
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12:35 pm EDT

Build-A-Bear Workshop - The store

I purchased the chase pup for a young man who has been recently diagnosed with leukemia. Upon completing the purchase, I was asked so many things in addition to the purchase if I would like. From outfits, to heart with recording, etc., for additional charges. Long and short, I paid $30.74 for all and did not receive a box because they did not have any at the time. However, I could purchase a backpack for an additional $6.00 of which I declined. I was informed I could come back wednesday to get a box. Today I called the store as I do not live near the mall and was informed the box cost $1.00. What in the heck? Are you kidding me? Really? Never ever ever ever, will I go to this piece of crap overrated bear store again and will let all I know to not shop there. You should be ashamed build a bear!

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