Build-A-Bear Workshop

I purchased the chase pup for a young man who has been recently diagnosed with leukemia. Upon completing the purchase, I was asked so many things in addition to the purchase if I would like. From outfits, to heart with recording, etc., for additional charges. Long and short, I paid $30.74 for all and did not receive a box because they did not have any at the time. However, I could purchase a backpack for an additional $6.00 of which I declined. I was informed I could come back wednesday to get a box. Today I called the store as I do not live near the mall and was informed the box cost $1.00. What in the heck? Are you kidding me? Really? Never ever ever ever, will I go to this piece of crap overrated bear store again and will let all I know to not shop there. You should be ashamed build a bear!