BJ's Wholesale Club reviews & complaints 1
View all 455 complaintsBJ's Wholesale Club - Deli
8/18/2021 I was in BJ's California, Maryland. I was the third person in line. The first lady asked for cheese. The deli worker, a man moving so slow cut the cheese, weighted the cheese, and than proceeded to restack the cheese on slice at a time? He took 12 minutes to wait on this lady and than walked to the back and stayed in the back for 4 more minutes. He then came out and walked to the bakery department. I asked if there was any other help? He looked at me with not a happy look at all. As he came back I asked again if there was anyone else working in the Deli? A lady came from the Bakery and started yelling at me that I could be nicer and stop harassing him. I said to the lady I only asked a question and if this is the way people who pay for a membership to buy in BJ's, That employees could take a little better of their customers. The lady yelled at me again? The customer in front of me said in a very low voice, "this is the way it is all the time lately. The customer behind me also stated something to the same fact.
I am just so disappointed of the service at this BJ'S not only in this matter, but as I got to the checkout, there was another long line. One cashier, 3 down self checkout and 4 working? Then get the door to EXIT and wait again? Oh, by the way, When I got to the store I had to go back out on the parking lot to get a cart? Not sure I want to be a member any longer. 20 miles down the road to BJ'S and 20 miles up the road to COSTCO. I do not have these issues when I shop at Giant, Food Lion, or Wal-Mart...
Desired outcome: Get better help or train your employee's how to act with customer need them to help
Latest BJ's Wholesale Club Reviews
Checkout Very Poor Customer Service Very rude employee Racial discrimination Service assistance at club 91Elevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!