Texas Roadhouse reviews and complaints 1
View all 418 complaintsTexas Roadhouse - knowledge of staff and efficiency.
I ordered a bone-in rib eye and asked if I could request a descent size cap on the rib-eye as this is the most delicious part of the cut. Not only did the bone in I ordered not come with a cap at all, the manager in training, his shadow and the waitress trainer and even the guy who said he was the restaurants manager did not know what I meant by the cap. Come on really. How is that no one of the 3 employees I interacted with had no idea what I was trying to explain. You should spend less time teaching them to line dance and more on education of the products you are selling. Just a suggestion. I didn't go there to watch the staff who looked miserable being forced to dance. I went there to enjoy a good cut of beef. Unfortunately it didnt happen. And on top of the it took over 20 minutes to get an approval for a military discount. Had I known that it was going to be such a project and hassle I would have just paid the bill from the get go and not even said I was military.. Overall I think maybe longhorns from now on and least they say you "can't fake steak".
Matath awa Email ekakui.4n ekata msg ekakui.mekata andena ayath innawa athine.kohoma unath english walata wada sinhalen awa nam thawa godak un mekata andenawa