Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Apparel Levi Strauss & Co. 100 Precision Drive, Walton, KY, 41094, US
Levi Strauss & Co. company logo
Levi Strauss & Co.
reviews & complaints
Levi Strauss & Co. company logo

Levi Strauss & Co.

100 Precision Drive, Walton, KY, 41094, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.levistrauss.com
www.levi.com
global.levi.com
Category
Apparel

Levi Strauss & Co. reviews and complaints 1

View all 318 complaints
ComplaintsBoard
R
9:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Levi Strauss & Co. - problem with returning jeans

I sent a pair of jeans I bought on 9/15, from the website levi.com, back for a refund, (on 9/25) followed all directions completely and still have not received the refunded amount back to my original payment. (today is 11/8) I have contacted the company through their online chat mode and through their customer service email, and each time someone has said that "more time is needed to investigate the return". I'm unsure of what that means. I did not detach any tags, did not wear them out of the house or wash them. I tried them on and returned them through ups within about 5 days (return policy says I have within 60 days to return). I have bought jeans from levi.com many times, and I have returned jeans to them a few times with no problems at all. I would really like to resolve this dispute, but am unsure of what to do at this point. The jeans were over $200, and I would just like my money back.

Read full review of Levi Strauss & Co.
Hide full review
Helpful? 0 0
Share
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.