McDonald's reviews and complaints 1
View all 2895 complaintsMcDonald's - Management
Management was pulling all the Drive though cars into reserve spot 1&2 and curbside 3 and 4, I only ordered 2 double burgers and a free large fries. As I waited almost 4-6 minutes at the last drive though window, they asked me if I would pull up to curbside 1. Which was still full of cars. I kindly said,” No, Everytime I pull up y’all put cheese on my burgers. Or give me super cold fries. So she said,” I’ll just refund your money, Mean like. Which another 5 minutes later, she gave me my money back in cash when I paid in credit card. And she also gave me an extra $3.99 for the free large fry are used from the mobile coupon. I just thought y’all should know how rude, They are at the Parrish Ave McDonalds in Owensboro Ky. Because they know me very well because I go there 6 days a week. And I’m always nice/ I give them 5$ tips at curbside. & Now I’m so embarrassed to go down the street at my own McDonald’s/. I’ve started to drive a longer distance to go to the Nicer/Fresher McDonald’s on Fredrika Street. Which,” everyone in town knows it’s fresher and faster, and Nicer mangers. BY-FAR I have video evidence of this unruly Manager. This is just one instance of them Trying to pull 3-4 cars on hold while they make the 45 second buzzer. Last time at curbside,” I Sat there for around 30 minutes, before getting out of my car and asking them where my food was. They already erased my order from the screen,” asked me for a receipt/ It was on my phone. Then acted like everything is all good. When I’ve been there for over 40 minutes now waiting on just 2-Reg double Burgers. I’ve got almost 16 minutes of video proving this. As well. Get ahold of me at [protected]@yahoo.com or [protected]
Desired outcome: I’m pissed. And they need to stop pulling cars up just to beat that Drive though Buzzer. It’s ridiculous. Over just 2-burgers and a large fry.
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