Supercuts reviews and complaints 1
View all 246 complaintsSupercuts - Highlight/haircut
I came into Supercuts on 05/18/2023 with a scheduled appointment for highlight/haircut at the Newport location. Jennifer was my hairdresser, after discussing my highlights she asked what I thought of doing full coverage on my hair. I agreed to do it. My father was the one to pay and didn’t realize he paid 107$ for highlights I didn’t get. My hair is three different types of yellow. The haircut is choppy. It was horrible. My hairdresser was rude the whole time. My hair looks like I cut it myself and bleached it myself. I’m so mad that I got charged for something I could have did myself and REALLY mad I got charged for something I didn’t even get done.
Desired outcome: I would like a refund or at the very least to be able to have someone else try to fix what she messed up on, even though it shouldn’t be their job.
We have received your comment. Thank you!